Resourceful IT Student and Retail Associate with 3 years of experience in customer service and print production. Proven ability to manage production schedules, maintain quality standards, and deliver tailored solutions to clients. Committed to enhancing customer satisfaction and operational efficiency in fast-paced environments.
Staples
June, 2023 - December, 2024
Print and Marketing Associate
During my time at Staples Print & Marketing I worked with clients to create or find solutions for their printing needs. I would work individually with each client to find a custom tailored solution for their project and offer them our extras such as stickers, wide format, or yard signs.
Kohl's
July, 2021 - July, 2023
Sales Associate
During my time at Kohl's, I would provide exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction. I resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business. I got a high amount of customer sign ups for our loyalty program and credit line.
County College of Morris
February, 2023 - May, 2023
Linux Tutor
Experienced in teaching and mentoring students in Linux system administration, shell scripting, and bash.
County College of Morris
September, 2021 - December, 2024
Associate Degree in Information Technology
Information Security Certificate
New Jersey Institute of Technology
Expected Graduation: May, 2027
Bachelor of Science in Information Technology
| Java | ⭐⭐⭐⭐⭐ | Python | ⭐⭐⭐⭐⭐ |
| HTML/CSS | ⭐⭐⭐⭐ | JavaScript | ⭐⭐⭐ |